We collect information to provide you with the best possible service. This includes:

1. Personal information: Your name, email address, phone number, and other contact details you provide when you register or contact us.
2. Location data: JJ Partner requires background location access to enable the "Pickup Passenger" and "Live Trip Tracking" features. This allows the app to sync the driver's coordinates with the passenger's app in real-time, ensuring a successful pickup even if the driver switches to a navigation app or their screen is off. This is a core functional requirement for our shared-ride service to ensure safety and reliability for both parties.
3. Payment information: Details needed to process your subscription payments securely.
4. Usage data: Information about how you use our app and website, such as login times, features used, and any errors encountered.
5. Device information: Details about your device and internet connection, including IP address, browser type, and operating system.

Your information helps us to:

• Provide, operate, and maintain the Journey Joy app and website.
• Process and manage your subscriptions and payments.
• Communicate important updates, service announcements, and respond to your requests.
• Improve our services by analyzing usage patterns.
• Ensure safety and security by monitoring for suspicious activity.
• Comply with legal obligations and protect our rights.

We take your privacy seriously. We do not sell or rent your personal data to third parties. Your information may be shared with:

• Service providers and partners who help run the app (e.g., payment processors, support services) under confidentiality agreements.
• Legal authorities when required by law to protect our rights and users' safety.
• In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that process.

We implement strict security measures to protect your data, including:

• Encryption of sensitive information during transmission.
• Secure servers with controlled access.
• Regular security assessments and updates.

While we strive to keep data secure, no system can guarantee 100% security. Please use strong passwords and keep your login details confidential.

You have control over your personal information:

• Access and update: You can view and update your profile information anytime through your account settings.
• Communication preferences: You may opt out of marketing emails by following the unsubscribe link in those messages.
• Data deletion: You can request deletion of your account data by contacting us; some data may need to be retained for legal or legitimate business purposes.

Journey Joy is intended for users who are 18 years or older. We do not knowingly collect personal information from children under 18. If we learn that we have collected data from a child, we will promptly delete it.

We may update this policy occasionally to reflect changes in our practices or legal requirements. When we do, we will revise the “Effective Date” at the bottom of the policy and encourage you to review the policy periodically.

If you have any questions, concerns, or requests regarding this policy, please contact us: